Tag: omni channel


E-commerce Credit Card Fraud: The Growing Challenge

E-commerce Credit Card Fraud: The Growing Challenge

Just as the word “e-commerce” has come to refer to a menagerie of different specialized markets, so e-commerce credit card fraud comes in many different guises. As the great pace of retail evolution dictates that retailers’ transaction processes are constantly changing, so the frauds change with them.

In a bid to   Read More


An Update on Major Subjects Affecting Retail LP

An Update on Major Subjects Affecting Retail LP

After completing the three-part series on the first fifteen years of Loss Prevention magazine, I promised to write an additional article that looks at the current and future state of some subjects we discussed that have a huge influence on the retail loss prevention profession. As I looked at the   Read More


Great Customer Experience Is More than a Buzzword

For the past several years, “customer experience” has been one of the most talked-about topics in retail. Seminar after seminar at the past two National Retail Federation’s Big Show conferences have focused on this subject and how important creating a great customer experience is to the success of brick-and-mortar as   Read More


When Ordinary Things Get Smart

A ton of great smart tech was on display at the National Retail Federation’s Big Show in January, from wearables to the Internet of Things (IOT). My team was invited to a small get-together. I noticed several people had sharp-looking ski jackets. As a trained investigator, I knew there was   Read More


Building a Supply-Chain AP Team from Tee to Green

Building a Supply-Chain AP Team from Tee to Green

EDITOR’S NOTE: Mike Combs is director of asset protection, global supply chain at The Home Depot. Prior to assuming this role in 2008, he was director of loss prevention for AutoZone for six years and held various LP positions with Macy’s for eight years. Combs earned a master of science   Read More


Use Cases for RFID Inventory Control

Use Cases for RFID Inventory Control

A 2014 survey of 120 major retailers polled by Chain Link Research found improved inventory accuracy, which translated into reduced out-of-stock and better on-floor availability of merchandise, was the number-one reason for implementing an RFID inventory control program.

According to Su Doyle, IoT and RFID industry program lead for Checkpoint, several of   Read More