As most of you know, we have been actively recording our interviews since we opened our doors as Wicklander-Zulawski in 1982. While we use the recorded interviews to illustrate the techniques in our training sessions, we also use them as a means to monitor and measure our investigators. If a Read More
Tag: merchandising systems
What is the secret to a winning loss prevention team culture? This is a pretty lofty question. Before you ask, I’m not about to say there is a magic recipe or secret sauce, but there are certainly LP cultures operating out there that are winning combinations—an alchemy or cocktail blend Read More
By Adrian Beck
Risk amplification is but one part of the jigsaw puzzle that must be put together to control losses in retail stores. Making would-be offenders feel that there is an elevated risk of being caught is an important piece of the jigsaw, and a 2016 report from the ECR Community’s Shrinkage Read More
On November 11, American celebrate Veterans Day. The federal holiday honors the brave men and women of the armed forces who risk their lives to protect our freedom. They include members of the US Army, Navy, Marine Corps, National Guard, Air Force, and the Coast Guard.
There is often confusion between Read More
Judgment is everything for a loss prevention decision-maker. Good choices are a lot easier with good information—hence the Loss Prevention Research Council’s aim towards evidence-based loss prevention.
In earlier columns, I’ve discussed how critical it is to accurately diagnose the causes and dynamics of a problem to properly treat it using Read More
You are driving to work as a supermarket supply-chain manager. The hot weekend weather has continued, it’s a lovely Monday morning, yet you’re surprised when your boss calls so early. Agitated, he shares how he just discovered from the CEO that all stores were reporting a massive sales loss because Read More
LP Magazine’s top articles touch on some of the industry’s most controversial issues. This story examines one such disputed topic: the nature and necessity of excessive force when it comes to apprehending shoplifters.
As part of a 2015 civil lawsuit, an Omaha jury ordered a discount store to pay Richard “Dave” Read More
By Joseph Muha
As loss prevention professionals, we are all familiar with the nuts and bolts of running an investigation for a concealed shortage, cash register shortage, or a robbery. We have become the subject-matter experts with regard to merchandise or cash losses as well as developing an expanded role in safety.
One area Read More
What do you know about access control? Vague ideas about authorization, authentication, locks, and keys may come to mind. The truth is, identifying an appropriate access control definition depends on the industry you’re working in.
In a feature article for the July–August 2017 issue, LP Magazine Contributing Writer Dave DiSilva brings Read More