Regardless of what your company sells, where you sell it, or your total store count, you as a loss prevention or asset protection professional must win. Life safety, frightened customers and team members, dangerously low margins, and liability are some of your business risks. Violence, theft, fraud, and even poor Read More
Tag: loss prevention strategies
The concept of the retail return is a relatively new phenomenon. In the mid- to late-twentieth century, retailers began accepting returned merchandise as an attempt to gain a competitive edge. The concept worked.
For many retailers, flexible returns have become synonymous with quality customer service. Nordstrom, for example, has built a Read More
INTERROGATOR: Hello Sally, my name is Todd, and I work in the loss prevention department. My role in the company is to investigate loss, but truthfully I have lots of stores to cover and I’m spread pretty thin. Regardless of not having much evidence against you, I want to ask Read More
In his bestselling book, The 7 Habits of Highly Effective People, Stephen Covey presented a holistic, principle-based approach for solving personal and professional problems. This got the ECR team thinking, what if for “highly effective people,” we read “low-inventory shrink retailers”? What then would be the habits of low- shrink Read More
Currently in its twenty-fifth year, the National Retail Security Survey continues to offer not only insightful research into retail crime but also successful countermeasures. Key findings from the most recent survey show that the impact of shrinkage continues to be sizeable, with 48.1 percent of retailers reporting increases in inventory Read More
Five US Loss Prevention Experts Present Best Practices at Japanese International Retail Theft Prevention Conference
A first-of-its-kind international retail theft prevention conference was held March 9–10 at Tokyo Big Sight, Japan’s largest convention and exhibition center. The event featured subject-matter experts from the United States who offered their insights into loss prevention strategies and organized retail crime (ORC) research common in the United States to Read More
Video surveillance is often at the heart of loss prevention strategies designed to address causes of shrinkage. Whether a retailer is taking aim at shoplifting, employee theft, returns fraud, tag switching, or sweethearting, a video solution can usually help. Read More
Supply-Chain Asset Protection Exec Maurizio Scrofani Takes Leading Role with GRUPO ALTO’s US Organization
One of the retail industry’s leading supply-chain and asset protection executives, Maurizio Scrofani, LPC, CCSP, has been appointed vice president with ALTO US. In his new role, Scrofani will manage the development of the supply-chain security and intelligence sectors of ALTO’s loss prevention and retail security services.
“With Scrofani in this Read More
Retail shrinkage stems from a handful of causes that are rarely unique to a single retailer. Theft, whether internal or external, and operational error make up the majority of retail shrinkage. The level of severity is usually the primary difference; this can fluctuate due to product type, geography, and store Read More