Regardless of the protective progress retailers and solutions providers are making, thieves are still carrying off billions of dollars’ worth of goods annually. While merchandise loss costs retailers huge amounts of money, theft-driven product out-of-stocks, and sometimes locked-up goods, it also deters sales to good customers. Happy, buying customers are Read More
Tag: loss prevention report
By Dan Faketty
In today’s retail business environment, everyone is seeking a competitive advantage. It could be in technology, people, business practices, or newly developed programs. The best strategy in the world, however, becomes meaningless if it is not executed properly.
I have been fortunate to have a high degree of success at executing Read More
Here’s how one shoplifter assesses risk. “First things first—you want to know if they got what you want. The second factor is the risk involvement. The risk involvement will be security times cameras times employees times space times [other] customers. Those are the five factors you’re going to have. Why? Read More
What is a loss prevention manager? What might appear to be a fairly simple question now requires a much more complicated answer in a new age of retail where roles and responsibilities are changing on a consistent basis.
To the average consumer, a loss prevention manager might be perceived as a Read More
By Bruce Tulgan
You hate confrontations with employees. They only seem to make things worse. Sometimes you even end up firing an employee. For these reasons, you generally avoid giving employees negative feedback unless it’s absolutely necessary. When it comes to small performance issues, you don’t come down like a ton of bricks; instead, you hint at a problem, making Read More
By Dan Faketty
One question I have been asked frequently is, “How did you know how to battle retail shrink in the grocery business, especially considering your background is predominantly in discount retail?” My response to that question is almost always the same, which is: “I follow the loss prevention road map.” Often Read More
The concept of the retail return is a relatively new phenomenon. In the mid- to late-twentieth century, retailers began accepting returned merchandise as an attempt to gain a competitive edge. The concept worked.
For many retailers, flexible returns have become synonymous with quality customer service. Nordstrom, for example, has built a Read More
District Loss Prevention Manager, Kohl’s, (NY)
The DLPM develops and implements the Loss Prevention program for 6 -15 selling locations. The DLPM is responsible for driving results through achievement of goals related to inventory shortage, budget lines, cash variance, and operational compliance. In addition, the DLPM is responsible for the selection Read More
Loss Prevention Manager, Bergner’s, (IL)
Our Loss Prevention Managers maintain loss prevention policies and procedures, provide training and motivation for all store associates, and work with store management to keep shrinkage and loss to a minimum. They also promote awareness through workshops, conduct audits, and monitor case preparation to ensure high Read More
Director of Client Services and Digital Projects, LPM Media Group, (NC)
LPM Media Group is looking for an organized and creative individual to support our growing business by providing custom publishing services to our clients through the delivery of print, digital, and mobile solutions for employee training, awareness, and communication campaigns. Read More