Tag: loss prevention policy and procedures


Closing a Retail Store: Loss Prevention’s Role

Closing a Retail Store: Loss Prevention’s Role

In recent years, senior loss prevention executives throughout retail have had to come to grips with a different type of promotional sale events—the all-too-frequent store-closing sale.

It is no longer a rarity that LP managers are called upon to design and implement shrink-control programs that protect inventories throughout the process of closing a retail store.   Read More


Grocery E-commerce: Are We Ready?

Grocery E-commerce: Are We Ready?

Omni-channel retailing is growing and evolving in every aspect of retail as consumers continue to look for fast, efficient, and convenient ways to buy their goods and services—and that trend is taking hold in the grocery industry as well. The channel is poised for growth. Although only 12 percent of   Read More


What Is Embezzlement?

What Is Embezzlement?

What is embezzlement? Embezzlement is a type of theft involving a person or persons entrusted to property owned by someone else (such as an employee) who then uses fraudulent means to illegally misappropriate the property or cash entrusted to them.

Embezzlement is a breach of the fiduciary responsibilities placed upon a   Read More


How to Keep Data Secure from Insider Threats

How to Keep Data Secure from Insider Threats

Just as online marketplaces made shoplifting worse by providing thieves with an easy avenue to sell their stolen goods, the dark web is raising risk by offering employees a venue for doing the dirty business of selling stolen information. According to a new report, the number of employees who did   Read More


A Root-Cause Analysis May Help Reduce Shrinkage

A Root-Cause Analysis May Help Reduce Shrinkage

Most retailers have adopted omni-channel strategies to meet consumers’ demand to browse or buy whenever and wherever they choose. But enabling everything from mobile point of sale (POS) to in-store pickup of online purchases has made inventory control and product logistics far more difficult.

The complex new retail environment is increasing   Read More


Get to Know Video Surveillance Laws

Get to Know Video Surveillance Laws

Security surveillance footage provides value in many ways, including theft prevention, suspect identification, and as key evidence in defending against personal injury lawsuits. It’s time for retail loss prevention professionals to familiarize themselves with video surveillance laws and uses.

Case in point: A Philadelphia County Court judge last summer cut a   Read More


The Latest Credit Card Fraud Statistics and Insights

The Latest Credit Card Fraud Statistics and Insights

Despite the introduction of more secure chip technology (also known as Europay, Mastercard, and Visa, or EMV technology), credit card fraud remains a concern for retailers and consumers everywhere. The latest data reveal that criminals aren’t giving up on card theft; they are just changing their tactics. This post provides   Read More


Rapport-Building Techniques: The Power of Connection

Rapport-Building Techniques: The Power of Connection

As interviewers, we often share with colleagues how we fared with our various investigations and subsequent interviews. We spend a great deal of time discussing our favorite parts of the interview–the rationalization(s), handling the denial(s), and ultimately how and when we got the submission.

However, one aspect of the loss prevention   Read More


ORC Theft Trends and Impact

ORC Theft Trends and Impact

Loss prevention has traditionally focused on shortage reduction through an emphasis on internal theft, external shoplifting, and operational controls. Resources to prevent these losses have been spent on developing programs and controls to stop loss from within the company.

Within the past couple of decades, however, retailers have identified the growing   Read More