In his bestselling book, The 7 Habits of Highly Effective People, Stephen Covey presented a holistic, principle-based approach for solving personal and professional problems. This got the ECR team thinking: what if for “highly effective people,” we read “low-inventory shrink retailers”? What then would be the habits of low-shrink retailers? Read More
Tag: loss prevention policy and procedures
The trade in counterfeit merchandise globally is getting worse, and US retailers are being hit the hardest, according to a 2017 report from the Organization for Economic Cooperation and Development and the European Union’s Intellectual Property Office, “Trade in Counterfeit and Pirated Goods: Mapping the Economic Impact.”
Imported pirated and counterfeit Read More
When asked “What is a shoplifter?”, most readers of the LPM Insider probably have a pretty good idea of how to respond. I do too, but it’s interesting what you learn (or re-learn) when you actually do some research on the subject.
If you look up the definition of shoplifting, you Read More
Sometimes you have to think and act like a criminal to disrupt and defeat the activities of the real bad guys. Conversely, it is only by thinking like “us”—the law-abiding majority of individuals—that cyber criminals manage to be so successful in the first instance.
They know, for example, that if they Read More
By Chris Trlica
Just as the word “e-commerce” has come to refer to a menagerie of different specialized markets, so e-commerce credit card fraud comes in many different guises. As the great pace of retail evolution dictates that retailers’ transaction processes are constantly changing, so the frauds change with them.
In a bid to Read More
Since 1980, the percentage of people in the United States who primarily speak a language other than English has grown by 158 percent while the nation’s overall population has risen by a comparatively modest 37 percent.
Such individuals now total 60 million, and 42 percent admit to speaking English less than Read More
When I was a doctoral graduate student at the University of Minnesota during the late 1970s, I began conducting research on employee theft. At the time this was an area of criminology that was virtually unexplored. I found that it was hard to study this subject then, since few retailers Read More
When it comes employee investigations, sometimes the “smell test” will not let you rest. You know, those situations when you listen to a story or a business practice, and something just plain stinks. On the surface, nothing appears to be wrong, but there is a smell just below the surface Read More
Deep inside the data warehouses of companies across the world, billions of dollars are trapped in the subtle variations between the binary 0s and 1s that make up fraud and loss prevention data.
For Retail Industry Leaders Association (RILA) asset protection conference in 2014, JCPenney approached the University of Texas at Read More