Negotiation tactics are synonymous with terms ranging from compromise and mediation to haggle and interrogation. It is not difficult to argue the fact that interrogations represent the hardest form of negotiating. When people enter into negotiations or mediations, they understand they may need to sacrifice some of their interests in Read More
Tag: loss prevention interrogation
INTERROGATOR: Hello Sally, my name is Todd, and I work in the loss prevention department. My role in the company is to investigate loss, but truthfully I have lots of stores to cover and I’m spread pretty thin. Regardless of not having much evidence against you, I want to ask Read More
The following is Part 2 of a 3-part series on the history of interrogation provided by Wicklander-Zulawski and Associates.
In Part 1 of this series, we discuss the past history of interrogation, beginning with the story of Adam and Eve in the Garden of Eden to the Salem witch trials of the 1690s. Read More
By Peter Chie
As interviewers, we often share with colleagues how we fared with our various investigations and subsequent interviews. We spend a great deal of time discussing our favorite parts of the interview–the rationalization(s), handling the denial(s), and ultimately how and when we got the submission. However, one aspect of the loss Read More
Let’s consider the context under which an individual decides to lie. First and foremost is the deceptive individual’s fear of detection. The fear of detection in a theft investigation, for instance, alters the person’s physiological and psychological perception of the world. Physiologically, the body prepares to either fight or flee Read More