Tag: fraud investigation


Rapport-Building Techniques: The Power of Connection

Rapport-Building Techniques: The Power of Connection

As interviewers, we often share with colleagues how we fared with our various investigations and subsequent interviews. We spend a great deal of time discussing our favorite parts of the interview–the rationalization(s), handling the denial(s), and ultimately how and when we got the submission. However, one aspect of the loss   Read More


Data Analytics Pyramid

Data Analytics Pyramid

As loss prevention and asset protection practitioners, we are often asked to describe our jobs to others. In the old days, we could get away with simply stating, “I catch people who are stealing from my company.” And while this was—at one time—an accurate representation of our duties (and probably   Read More


2014 Retail Data Breaches

 

2014 was a year where retail data breaches dominated retail news and changed the corporate landscape of many retail organizations. The phrase, “It’s not if you will have a breach, but when you learn that you’ve had a breach” became common language for retail loss prevention departments across the country.   Read More