Listening to loss prevention leaders discuss their relationships with information technology (IT) departments and offer advice for strengthening them can seem a bit like eavesdropping on marriage counseling. There is admission of a “love-hate” dynamic, occasional hand-wringing over who gets final say, and counsel to “listen, don’t just talk” and Read More
Tag: fraud cases
Companies are promising to leverage artificial intelligence (AI) to eliminate cyber threats and diagnose cancer. Other companies describe how it will be used to predict customer behavior and execute marketing campaigns. Post sponsored by Appriss Retail. Read More
The concept of the retail return is a relatively new phenomenon. In the mid- to late-twentieth century, retailers began accepting returned merchandise as an attempt to gain a competitive edge. The concept worked.
For many retailers, flexible returns have become synonymous with quality customer service. Nordstrom, for example, has built a Read More
3xLOGIC recently announced it is using Microsoft Azure to supercharge the performance of its cloud-based exception reporting platform, VIGIL Trends.
3xLOGIC uses Azure to process over 50 million unique pieces of point of sale (POS) data each day with VIGIL Trends. Azure Table storage serves as the backbone for the Read More
Regardless of the protective progress retailers and solutions providers are making, thieves are still carrying off billions of dollars’ worth of goods annually. While merchandise loss costs retailers huge amounts of money, theft-driven product out-of-stocks, and sometimes locked-up goods, it also deters sales to good customers. Happy, buying customers are Read More
Retailers have generally accepted the necessity for data and analytics in their organizations. Using loss prevention analytics the right way can boost profits and reduce losses. However, the constant deluge of information sometimes makes it difficult to identify which loss prevention analytics are important and actionable and which can be Read More
Fraud and cyber security have never been more on the forefront of asset protection professionals’ list of things that keep them up at night than they are today. With the introduction of the EMV chip, we were hoping to get a little bit more sleep at night. However, the EMV Read More
What is the role of retail loss prevention? What may seem to be a simple question has grown increasingly more complicated as various functions, philosophies, tasks, and responsibilities are debated by the LP community, those who we serve, those who support us in meeting our goals, and those outside the Read More
By John Wilson
Loss prevention is probably the most schizophrenic of all retail jobs. Its personalities are numerous and its masters are manifold. Loss prevention salary and job responsibilities vary. Even the titles are different. Some refer to themselves as loss prevention, others asset and profit protection, and still others as security managers. Read More