What is the latest employee theft scam putting a dent in the profits of your retail organization? Think about any recent changes. Maybe you’ve implemented a new cash management protocol, or a new loyalty program, or a new tabletop payment system. Regardless of what your stores have recently done to Read More
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In this week’s International Association of Interviewers interview and interrogation training tip provided by Wicklander-Zulawski, Dave Thompson, CFI wants to talk about the importance of “he-said, she-said” type of investigations. A recent study shows that about 70 percent of sexual harassment allegations go unreported. That’s a lot of issues happening—possibly Read More
For more than 30 years, I have been researching employee theft, occupational crime, employee dishonesty, and workplace deviance. I peruse scholarly journals and academic publications regularly for research studies that could help us all better understand this phenomenon.
This post features a couple of relevant employee theft articles that may shed Read More
If a person crosses his or her arms during an internal theft interview and does not talk, does it mean they are lying, or are they simply listening to you? Interview and interrogation training often dictates that if you see someone cross their arms, it indicates that they are not open-minded. Read More
By Nick Arenas
Restaurant employees can hurt profitability in a variety of different ways. Rarely is restaurant theft as simple as taking money from the cash register. Given that restaurants operate on incredibly narrow margins, it is important to identify and reduce the opportunities for employee theft. Here are five common ways in which Read More
Consider this: restaurant security programs require monetary output for potential safety measures, such as buying and installing CCTV cameras or implementing access systems. Such programs also demand an investment of time and effort on the part of the entire organization for activities, such as training security guards or involving multiple Read More
By Rex Gillette
It is that time of year again, when shoppers and shoplifters converge on our retail outlets looking for that all-important deal or steal. It’s also a critical time to ensure that your loss prevention plans are in place, up to date, and ready to tackle the upcoming holidays.
While the peak Read More
One of the most commonly held principles of shrinkage reduction, especially for shoplifting deterrence, is achieved by giving good customer service. This idea is predicated upon the assumption that if potential thieves enter the store, they will be deterred from stealing if sales associates quickly make contact with them by Read More
The 21st century posed a major conundrum for the retailers: how to fight online competition and improve brick-and-mortar store performance, and how to increase retail foot traffic without compromising store security and safety measures.
However, increasing the number of customers results in a heavier workload for loss prevention teams, which makes Read More
Just as online marketplaces made shoplifting worse by providing thieves with an easy avenue to sell their stolen goods, the dark web is raising risk by offering employees a venue for doing the dirty business of selling stolen information. According to a new report, the number of employees who did Read More