Tag: crisis leadership


Vital Elements of a Crisis Management Plan

Vital Elements of a Crisis Management Plan

Does your company have a crisis management plan? Are roles explicitly defined, responsibilities clearly understood, and protocols outlined for effective crisis response? Who should be contacted, how do we reach them, and how soon should we notify them? Is your organization prepared to effectively manage a crisis situation?

The first step   Read More


Why You Need a Retail Disaster Recovery Plan

Why You Need a Retail Disaster Recovery Plan

Loss prevention team duties don’t stop at preventing theft or managing inventory shrink. As evidenced by some of the major news stories of recent years, tragedies and crises in retail are bound to happen–and LP must meet the challenge. Are you prepared?

The Chipotle Lesson, the Waffle House Index, and similar   Read More


See You in Court

See You in Court

Sure, the headline is meant to grab your attention. But what is more likely is that as a loss prevention leader, your litigation team will eventually send an email request following some tragedy that impacts your company store, distribution center (DC), or regional office. The topic of the email—what did   Read More


Emotional Factors in Crisis Management

Emotional Factors in Crisis Management

We often talk about business continuity in practical, pragmatic terms. But it’s important to remember that when a crisis hits a company, no matter how well prepared that company is, emotions will run high.

A fire at a company location, a violent incident or a weather catastrophe that hits multiple stores   Read More