The Great Generational Shift

How employers can prepare in 2017 for the changes in retail associates.

Article Excerpt

In just the last year alone, millions of First-Wave Boomers and pre-Boomers have left the North American workforce, while millions of Second-Wave Millennials have joined.

The long-dominant Boomers are on the wane, while the Second-Wave Millennials are on the rise. The oldest of the First-Wave Boomers are now in their seventies,…

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