The loss prevention department and the information technology department used to handle separate functions of the retail environment. Increasingly, however, loss prevention duties require a strong relationship with (and even a dependence on) the technology department. As retail security solutions evolve to become more sophisticated, LP and AP must find Read More
Video surveillance systems have come a long way since their introduction into the retail space many years ago. Yet some retailers and loss prevention teams are failing to take advantage of the latest innovations offered by today’s advanced cameras and surveillance tools. Some personnel may remain unsure about new technologies Read More
Blogs, message boards, and social networks like Facebook and Twitter are popular because of their wide reach and ease of use. Just about anyone, regardless of age, location, or expertise, can share news and information on social media.
Social media monitoring (also known as social media listening) is the act of Read More
Although anecdotal evidence among retailers seemed to indicate that shoplifting incidents have been increasing significantly in recent years, hard data was needed. What’s the real rate of shoplifting and external theft these days? How are retailers catching shoplifters and/or using policies to manage these incidents? A trio of industry pros Read More
Interviewers have been using the confrontational approach for thousands of years. Suspects used to be guilty until proven innocent; how else were you supposed to obtain a confession? But when you have an employee suspected of theft in a retail or restaurant business, you should consider a more elegant method Read More
Bill Turner, LPC, has been a reader and contributor to Loss Prevention magazine (now LP Magazine) since its inception in 2001. Now, as the publication celebrates its 15-year anniversary, Turner looks back at the publication’s past five years in a feature article in the January-February 2017 issue. This third and Read More
Loss prevention team duties don’t stop at preventing theft or managing inventory shrink. As evidenced by some of the major news stories of recent years, tragedies and crises in retail are bound to happen–and LP must meet the challenge. Are you prepared?
The Chipotle Lesson, the Waffle House Index, and similar Read More
Scott Ziter currently serves as the director of asset protection for Price Chopper, a supermarket chain based out of Schenectady, NY. He has been with the company since 2014. Ziter also serves as the chairman of the Food Marketing Institute’s asset protection council and on the board of advisors for Read More
Are you in charge of your company’s technology budget? How do you know whether the new loss prevention equipment you’ve just rolled out in five stores is performing as it should? What metrics are you using to gauge its success?
Today’s LP practitioners must be able to provide justification for Read More
During LP Magazine’s fifteen-year history, loss prevention investigations have changed and transformed. Police investigators in law enforcement have come under increasing public scrutiny, especially for aggressive tactics and false convictions. As a result, interview tactics in both the public and private sectors seem to be shifting towards a less confrontational Read More