Officials from the National Institute of Occupational Safety and Health (NIOSH) have recently suggested that the evolving nature of the retail environment may lead to a change in the risk of work-related accidents. Although retail is generally considered a low-injury hazard sector, new processes (such as curbside pickup) and changes Read More
How does your team communicate in a crisis? Where do you collect the information needed to make the right decisions when an emergency like an active shooter or an extreme weather event arises?
One way to gather and disseminate crisis data, such as real-time active shooter information, is through the use Read More
Keeping employees safe—during a crisis or even just in everyday situations—can be a challenging endeavor. But it’s an employer’s moral and legal responsibility to maintain a safe environment in the workplace. When was the last time you performed a safety assessment?
Bill Turner, contributing writer, offers some valuable advice on this Read More
As a society, our perception of retail has changed. The industry scene has evolved to a point where online retail and brick-and-mortar retail are not completely separate business categories. Instead of lamenting the loss of “the way things used to be,” traditional retailers must recognize that the reality of e-commerce Read More
Scott Myers currently serves as the vice president of asset protection of Hibbett Sports. In a recent interview for the November—December 2017 issue of LP Magazine, Executive Editor Jim Lee, LPC, spoke with Myers about his 22-year history with the company and the unique world of Hibbett Sports loss prevention Read More
The Atlantic hurricane season is thankfully coming to a close, but retailers everywhere are still uncovering takeaways and lessons learned in the wake of the devastation caused by Harvey, Irma, and Maria. One major lesson? Loss prevention can and should assist a crisis response in many ways beyond security management Read More
Do your physical stores have a system in place to collect accurate traffic data? Are you using that information and applying those insights to optimize your conversion rates? If you think this responsibility lies outside the realm of loss prevention, you may want to reconsider: many of the systems that Read More
Are malls going out of fashion? The number of vacant units in your local shopping center might indicate that this is the case. Retailers must change to keep up with consumer trends.
Aggregating several dozen stores in one place and adding a cinema and a food court just isn’t going to Read More
Disruptive behaviors in the retail setting can range from mere aggravations, like rudeness and incivility, to serious and extreme threats and/or aggression. Recent violent events in the news have heightened awareness of the need for organizational training when it comes to managing disruptive behavior in the workplace.
In a feature Read More
Loss prevention professionals talk a lot about cyber security risks these days. But it’s for a good reason: more and more retail security devices (surveillance cameras, access-control systems) are now highly connected as part of the vast network of Internet of Things. They’re designed to circumvent security vulnerabilities, not introduce Read More