Many retailers have policies for handling a security event, and employees who fail to follow such policies can—under the “employment at will” principle—be subject to punishment, including termination. That happened to a group of asset protection associates at a Utah Walmart, but they challenged their firings in a lawsuit, claiming Read More
A true crisis can take many forms. An employee has been murdered as a result of a workplace violence situation. A Category 2 hurricane is headed for your facilities. A never-before-seen infectious disease has arrived and is negatively affecting your operation due to the anxiety it is causing your employees Read More
Does your company have a crisis management plan? Are roles explicitly defined, responsibilities clearly understood, and protocols outlined for effective crisis response? Who should be contacted, how do we reach them, and how soon should we notify them? Is your organization prepared to effectively manage a crisis situation?
The first step Read More
Late in August, on a trendy stretch of one of America’s most iconic streets—King St. in Charleston, SC—a fired dishwasher returned to the restaurant where he had worked and shot and killed a former coworker. Announcing, “There’s a new boss in town,” he took another person hostage for several hours Read More
It has been over a week since gunman Stephen Paddock shot and killed 58 people and wounded almost 500 others in Las Vegas.
Initially, there was some criticism that it took law enforcement up to 75 minutes to get to the shooter’s room in the Mandalay Bay Hotel.
The latest information shows Read More
When thinking about workplace anger, many people think immediately of infamous workplace shootings with terrible casualties. The devastation of these violent tragedies includes loss of life, serious injury, and incredible psychological trauma, as well as considerable property damage. Actual workplace violence is the most extreme, the most costly, and perhaps Read More
You probably don’t follow Lady Gaga on Twitter, but you can probably guess that she has millions of followers. What’s surprising, perhaps, is how many people hang on the word of seemingly average folks.
Eva Gutowski, for example, seems like any other millennial who likes to make videos about beauty and Read More
In the aftermath of the last holiday shopping season, brawls erupted in shopping malls across the country. Cell phone videos captured chaotic, frightening scenes that went viral and earned repeated play on television. The images may have solidified a burgeoning impression that many people hold—that the boundary between acceptable and Read More
Hazards exist in every workplace, but how do you know which ones have the most potential to harm retail employees? By identifying the retail workplace hazards that are most likely to impact safety, you will be better prepared to control or eliminate them and prevent accidents, injuries, property damage, and Read More
The 2017 Atlantic hurricane season has been a disastrous one. Hurricane Harvey slammed into Texas as a Category 4 storm on August 24. One of the wettest tropical storms on record, Harvey continued to douse the Lone Star state and parts of Louisiana with a devastating amount of rainfall over Read More