Loss prevention and retail executives’ careers are dramatically altered when workplace violence impacts their business. The loss of human life, coupled with the loss of trust by coworkers and senior executives, puts careers in jeopardy when on-the-job violence strikes. Whether the acts of workplace violence are the result of an Read More
In our personal and professional worlds, we are surrounded by some smart and successful individuals. This is just as true in a role like loss prevention as it is in any other professional capacity. But have you ever wondered why so many of these people can do such dumb things?
How Read More
Crisis incidents can occur in business at any time. In the not too distant past, only the most serious incidents received major coverage by the news media. Not anymore. The proliferation of smartphone cameras and social media has changed the game forever.
April 2017 turned out to be a tough public Read More
As the national conversation regarding violence in the workplace suggests a heightened awareness stemming from increased media coverage, recent studies suggest there may be statistical evidence supporting this perceived frequency. According to the US Bureau of Labor Statistics, about five percent of all businesses experience an instance of workplace violence Read More
“Everything changed after 9/11” was a frequently heard refrain—from the president and other politicians and in law enforcement and private security circles. The same may, in time, be said of the Paris attacks in November 2015. Targets included restaurants and bars and seemed to cement a disturbing trend: public spaces Read More
Developing a proactive emergency response plan may be a topic that makes people uncomfortable, but for those who work in a public environment, especially mass gathering points and open access businesses, the fact that these environments are “soft targets” for terrorism can’t be ignored.
The horrific acts of savagery and bloodshed Read More
Writing an incident report clearly and concisely is a critical skill for any business professional. In loss prevention, we use reports as part of the investigative process. They help us to evaluate workplace safety situations and crisis management performance. They are used to present facts, develop skills, and manage situations. Read More
America may have had a brief Kumbaya moment when it elected its first black President, but that now seems in the distant past.
Today, troublesome signs of conflict and workplace harassment abound. Anti-immigration rhetoric is running strong; there has been a surge in bomb threats called into Jewish community centers, and Read More
Many retailers have policies for handling a security event, and employees who fail to follow such policies can—under the “employment at will” principle—be subject to punishment, including termination. That happened to a group of asset protection associates at a Utah Walmart, but they challenged their firings in a lawsuit, claiming Read More
A true crisis can take many forms. An employee has been murdered as a result of a workplace violence situation. A Category 2 hurricane is headed for your facilities. A never-before-seen infectious disease has arrived and is negatively affecting your operation due to the anxiety it is causing your employees Read More