About the Author

Steve Forgette

Steve Forgette is former vice president of loss prevention for KB Toys. Forgette draws on nineteen years of LP and store operations background with department store and specialty retailers as the basis for his observations.

Articles by Steve Forgette

It Is Entirely about the People

Retail Industry

It Is Entirely about the People

Most all of us are in the midst of implementing strategies for a new fiscal year. As we do so, I wonder how many organizations truly looked back at 2001 and beyond to evaluate and understand our successes and our failures. The idea of such a postmortem appeals to many