Merek Bigelow is executive editor for LPM focusing on retail industry trends, including customer service, omnichannel retailing, merchandising, and brand protection and enhancement. Upon joining the magazine in 2013, she led the efforts in the digital transformation of losspreventionmedia.com, driving digital content and strategy. Her previous experience includes over twelve years of marketing agency experience with clients such as Progressive Insurance, Bank of America, Merrill Lynch, and Carnival Cruise Line. Bigelow can be reached at merekb@lpportal.com.
