About the Author

John McNamara

John McNamara is vice president and director of loss prevention at JCPenney. Prior to joining JCPenney in 1972, he served as a special agent with the FBI in its Columbia, SC, and Louisville, KY, field offices. McNamara graduated from the Pennsylvania Military College (now Widener University) before serving as an officer in the U.S. Army Military Police Corps.

Articles by John McNamara

Stopping Theft with the Click of a Mouse

Loss Prevention

Stopping Theft with the Click of a Mouse

Detecting internal theft at JCPenney has leap-frogged into the 21st century. Just five years ago, attempting to identify possible fraudulent refunds meant that every month, we would take a week’s worth of refund media, separate it by register, and try to find a correlation between the media to the individual