With limited resources necessitating efficiency and cost effectiveness, but standards still requiring responsiveness to customer needs, managers are asking questions about the best ways to achieve their goals in the loss prevention arena. New approaches such as systems-wide efforts or working as collaborative partners in order to identify new problems
About the Author
Don Reinhart, Ph.D., and Madelynn Herman, M.A.O.M.
Don Reinhart served 28 years with Federated Department Stores (now Macys) where he transitioned from a merchandising trainee in the Cincinnati division to vice president of operations for the Tucson division. After Federated, he was responsible for regional shopping center management. Throughout his career, the loss prevention function was a major part of his responsibilities. Reinhart has a Ph.D. in business administration and is an adjunct online professor teaching marketing, management, and retail courses. He also serves as a marketing and management consultant. Reinhart can be reached via email at donrein (at) mindspring (dot) com.
Madelynn Herman currently serves as a senior analyst in the judicial planning department of the Supreme Court of Virginia. She represents the Supreme Court Office of the Executive Secretary in a unique statewide partnership project, “Grant to Encourage Arrest Policies and Enforcement of Protection Orders” as well as co-chairs the Capitol Region Grant Collaborations Group in Richmond. Herman has a master’s of arts in organizational management (M.A.O.M.) and is a fellow of the Institute for Court Management. She can be reached via email at MHerman (at) courts (dot) state (dot) va (dot) us.