We have all jotted down some notes regarding a conversation—something we wanted to remember or just a simple to-do list. Most of us have never had any training in taking notes, but instead just kind of developed our own style that sort of seemed to work. Universities recognized that students
About the Author
Articles by Christopher P. Norris, CFI, and Alan Grocott, CFI
Take a moment to think about a time when you did something wrong. Do you remember the person who confronted you about it? Did you tell them the truth? How did you decide what information to share? Compassion can be an important component to assist people when they decide to
When we first started to provide interview training to Europe in 2009, we were surprised to find that the process of obtaining a voluntary statement from a subject following the interview was not a common practice. The majority view seemed to be that police wouldn’t take it. While this may
Many people believe when an individual refuses to make eye contact there is a strong indication the person is being deceptive. People also believe the gestures of the hands and arms while telling a story is an indication of a lie being told.
Academic researchers have spent a considerable amount of