About the Author

Chad McIntosh

Chad McIntosh

Chad McIntosh is the vice president of asset protection and risk management for Bloomingdale's. McIntosh is an accomplished asset protection executive with over 35 years of experience as a strategic partner with corporate leadership. He previously worked for Stores Asset Protection for Macy's Central which operated 238 stores in 18 states. McIntosh has retail asset protection experience with various retailers that include Neiman Marcus, the Home Depot, Polo Ralph Lauren as well as Macy's Inc. He is a graduate of the University of Maryland with a degree in business administration.

Articles by Chad McIntosh

4 Ways You Can Transform Retail Loss Prevention Training

Loss Prevention

4 Ways You Can Transform Retail Loss Prevention Training

Prior to 2012, Bloomingdale’s was doing what most retail organizations do when it comes to retail loss prevention training and safety education—relying on a number of standard approaches like posters, classroom training, huddles, and pre-shift morning rallies. But these approaches just weren’t working.

As I contemplated this situation, I realized we

3 Ways Bloomingdale’s Prepares Its Associates for the Worst

Loss Prevention

3 Ways Bloomingdale’s Prepares Its Associates for the Worst

Retail associates aren’t just dealing with customers anymore. Active shooter and terrorist threats are becoming more common. And apprehensions are becoming more dangerous, as suspects often resist and are frequently armed.

At Bloomingdale’s, we take the safety of our people very seriously. The threat landscape in our industry is becoming more