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Contributor

Bill Turner, LPC

Bill Turner currently serves as a contributor to LP Magazine. He is also a founding member of the Loss Prevention Foundation, serving as its Treasurer and member of the executive committee of the Board of Directors since inception. Over the past 40 years Bill’s career has concentrated in two fields – retail and the entertainment industry. He began his retail career as a part time security agent with Bullock’s Department Stores in Los Angeles, a division of Federated Department Stores. After graduating from UCLA he joined Bullock’s full time as an executive trainee. The next 11 years included assignments in LP, store operations, store management, and warehousing and distribution eventually leading to the positions of director of asset protection and Vice President of Operations. While at Bullock’s, Bill completed the Executive Program at UCLA’s Anderson Graduate School of Management. He left Bullock’s to join Lorimar Productions, producers of Dallas, Falcon Crest and Knott’s Landing as vice president of administration. Bill later moved his family to Florida to join Walt Disney World as director of warehousing and distribution. Later he became vice president of operations for all Florida theme parks and resorts leading as many as 7 operating divisions simultaneously, including security, transportation, distribution, risk management, health services, laundry operations and horticulture. After Disney, Bill rejoined the retail field as director of loss prevention for Nike retail, later running all Nike’s retail operations and global loss prevention. After a 3-year assignment in New York City running retail operations for Nike’s Cole Haan division, Bill made the decision to return “home” to Florida when Cole Haan was sold rather than return to Oregon with Nike. Back in Florida, he served as vice president of customer relations for Universal Surveillance Systems (USS) for the next two years. Throughout his career in loss prevention and operations, crisis management and response have been a passion of Bill’s as well as a reoccurring responsibility. He led the effort to formalize the programs at Bullock’s as well as Walt Disney World and later at Nike retail. Walt Disney World completed construction of their first formal emergency operations center under Turner's direction, seeing its completion just prior to 9/11/2001. Nike has since formalized its corporate crisis management and response protocols using the efforts began in Nike retail as a model. Turner and his wife Mary have 3 grown daughters. Two are raising families in Orlando and one finishes medical school at LSU in the spring of 2016.

Articles

Retail Shootings and Workplace Violence Statistics Should Prompt Actions

Nothing will prevent workplace violence totally. But, for both employers and employees, taking basic precautions and being informed, alert, and aware will go a long way in minimizing its impact on the workforce. Check out these recommendations from experts.

Internet and Phone Scams Just Keep on Coming – Now It’s Coronavirus

Hackers are now using the frenzy around the coronavirus COVID-19 pandemic to put malware on computers to steal personal or business information. With more and more employees working from home without the protection of corporate cyber security measures, it will likely get worse quickly.

US Retail Sales Remain Healthy Despite Bankruptcies and Continued Store Closings

Storm clouds continue to loom over many US retailers in 2020. But all is far from lost for the retail industry in general. It’s changing and evolving to meet consumer’s demands and working hard to make the shopping experience simpler, more relevant, and more enjoyable. Here are the latest statistics.

New Year, New Scams: Fraudsters Are Updating and Changing Their Approach

Fraudsters have traditionally approached victims with kindness by friendly and likable scammers to establish trust and sympathy to con money out of unsuspecting individuals. But this methodology is giving way to approaches based on fear and intimidation.
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You’ve Just Lost Your Job. Now What?

In today’s tumultuous retail environment, it’s happening all the time. It could be downsizing, a corporate buyout, store closing, or even an entire company going out of business. The days of forty years with one company and a gold watch are gone. At some point, most professionals in retail will be looking for a new job. You need to be ready.

Thanksgiving. What Are You Thankful For?

This Thursday is Thanksgiving. It’s a time to give thanks, usually for such things as family, health, relationships, and prosperity. But what about your career? After 49 years in the business world, there are a number of things I’m thankful for. What about you?

Good Boss or Bad Boss: Which One Are You or Will You Become?

All bosses are a mix of some good and some not so good traits. But I learned something from all of them. The following list includes the personal traits I observed in the good ones and the bad ones over the years.

9 Current Trends in the Ever-Evolving Retail Business

We have heard for years that brick and mortar retail is dead or dying as we know it. Well, forecasters must not have gotten that message. Multiple forecasts predict holiday sales and overall 2019 sales will grow significantly over 2018. It doesn’t look like retail is dead or dying, but it is rapidly changing and evolving to keep up with consumers needs and changing habits.

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